{
    "date":  "2025-04-17T09:26:43.2486135Z",
    "workItems":  [
                      {
                          "title":  "Administration data management causes exception when no user data table is defined ",
                          "description":  null,
                          "id":  611,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "High priority item with preferred agent is counted twice in agent\u0027s waiting item information panel",
                          "description":  null,
                          "id":  743,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Administration can specify that default IVR has a limited number of failed attempts when waiting for DTMFs",
                          "description":  "\u003cdiv\u003ePossible actions when maximum is reached are the same as for normal DTMF entries. \u003c/div\u003e",
                          "id":  745,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "NMS understands default IVR maximum failed attemps",
                          "description":  "\u003cdiv\u003eThis is related to user story 745 \u003c/div\u003e",
                          "id":  747,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "ACD IDistributionKeysEvaluator interface has been extended to allow rejection of contact distribution",
                          "description":  "\u003cdiv\u003eThe rejection can occur during keys evaluation, after all keys have been evaluated (by removing a distribution from collection) or just before the distribution is signaled to other modules. \u003c/div\u003e",
                          "id":  749,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Missing translations related to callback IVR wizard",
                          "description":  null,
                          "id":  777,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "In administration, transcription ruleset cannot be saved",
                          "description":  null,
                          "id":  784,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Translations online synchronization does not always respect case sensitivity when updating local entries",
                          "description":  null,
                          "id":  788,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Chat forward is rejected when using an address book entry as destination",
                          "description":  null,
                          "id":  800,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "GDPR Providers are not available when using rights management in administration, causing possible incorrect behavior",
                          "description":  null,
                          "id":  804,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Dialer executes DB requests on campaign data for supervision counters on inbound activities, decreasing refresh rate of usefull outbound data",
                          "description":  null,
                          "id":  808,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Data anonimization uses SHA2 instead of MD5",
                          "description":  null,
                          "id":  811,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Anonimization is failing when GDPR properties have been specified on incompatible field types (datetime, float)",
                          "description":  null,
                          "id":  815,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Agent monitoring is not restarted when doing personal calls, reboot or reconnect",
                          "description":  null,
                          "id":  819,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Strict client version checking must not verify build number",
                          "description":  null,
                          "id":  736,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Supervision and QMT don\u0027t use colored background in information zone (bottom right) to indicate waiting items",
                          "description":  null,
                          "id":  737,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "A distinction is made between outbound activities paused by planning or paused in administration",
                          "description":  "\u003cdiv\u003eUntranslated string displayed in \u0026quot;Dial remarks\u0026quot; are \u0026quot;Paused (by planning)\u0026quot; and \u0026quot;Paused\u0026quot; \u003c/div\u003e",
                          "id":  739,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Supervision displays a backslash symbol over the outbound activity icon to indicates that it is not dialing ",
                          "description":  "\u003cdiv\u003eThe symbol is diaplyed when the activity is paused by a planning or when there is no agent related to the activity \u003c/div\u003e",
                          "id":  741,
                          "type":  "User Story",
                          "state":  "Resolved"
                      }
                  ],
    "id":  1055,
    "version":  "3.2.1055"
}