{
    "date":  "2025-11-10T08:28:30.9965941Z",
    "workItems":  [
                      {
                          "title":  "Action \"black list\" on qualifications is only available when at leats one related activity uses a black list",
                          "description":  null,
                          "id":  1057,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "In admin, Amd settings selection can be hidden",
                          "description":  "\u003cdiv\u003eIf key \u0026quot;hiddenElements\u0026quot; in Http.config\u0027s admin section contains \u0026quot;Campaign.Outbound.AmdSettings\u0026quot;, the \u0026quot;Amd settings\u0026quot; drop down list is hidden and the selection is based on the section checkbox. \u003c/div\u003e",
                          "id":  1055,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "In admin, default amd can be configured in global settings",
                          "description":  "\u003cdiv\u003e\u003cspan style=\"display:inline !important;\"\u003eKey \u0026quot;+GlobalSettings.AmdSettings\u0026quot; can be added in hiddenElements (admin section in Http.config) to indicate that administration must show default amd settings in global settings for standard administrators (not super user) in cloud mode (license dependent).\u003c/span\u003e\u003cbr\u003e \u003c/div\u003e",
                          "id":  1053,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "In admin, \"keep recording flags\" can be hidden by settings",
                          "description":  "\u003ch3\u003e\u003cspan style=\"font-weight:normal;\"\u003ehiddenElements (in Http.config) can use the following keys:\u0026nbsp;\u003cspan style=\"font-family:Calibri, sans-serif;\"\u003eCampaign.KeepRecording,Campaign.Inbound.KeepRecording,Campaign.Outbound.KeepRecording,GlobalSettings.KeepRecording\u003c/span\u003e\u003c/span\u003e \u003c/h3\u003e\u003cdiv\u003e\u003cbr\u003e \u003c/div\u003e",
                          "id":  1051,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Incorrect timings in softphone autoanswer can cause issues in agent application",
                          "description":  "\u003cdiv\u003eIssue can lead to agent\u0027s screen freeze. \u003c/div\u003e",
                          "id":  1049,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Integrated softphone update",
                          "description":  "\u003cdiv\u003eNew ZDK version \u003c/div\u003e",
                          "id":  1047,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Number format \"Global no plus\" defines a international number format without the leading \"+\"",
                          "description":  "\u003cdiv\u003eKey \u0026quot;defaultNumberFormat\u0026quot; in Http.config\u0027s admin section specifies the default format for campaigns. When not specified, \u0026quot;Neutral\u0026quot; is used. \u003c/div\u003e\u003cdiv\u003eCommon values are: \u003c/div\u003e\u003cdiv\u003e\u003cul\u003e\u003cli\u003eGlobal++++++++++++++++++++++++++\u003cbr\u003e \u003c/li\u003e\u003cli\u003eGlobalNoPlus++++++++++++++++++++\u003cbr\u003e \u003c/li\u003e\u003cli\u003eNeutral+++++++++++++++++++++++++\u003cbr\u003e \u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e",
                          "id":  1031,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "In NCS client, multiselection combobox does not always show selection when data context changes",
                          "description":  "\u003cdiv\u003eThis happens for example when selecting another outbound activity using the same originator. \u003c/div\u003e",
                          "id":  1020,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "In administration, when closing on outbound activities modifies dialing mode, the list always contains all modes.",
                          "description":  null,
                          "id":  1018,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Numbering plan entries can specify area and phone number matching",
                          "description":  null,
                          "id":  1004,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Outbound activities specify if originator list is restricted to complient destination and areas",
                          "description":  "\u003cdiv\u003eThe available originators list is built using this method: \u003c/div\u003e\u003cdiv\u003e\u003cul\u003e\u003cli\u003eIf destination compatibility is active, all originators not matching the destination are removed. \u003c/li\u003e\u003cli\u003eIf the resulting list is empty, the previous is step is not applied (reverting the list to all items). \u003c/li\u003e\u003cli\u003eIf area compatibility is active, all originators not matching the area are removed. \u003c/li\u003e\u003cli\u003eIf the resulting list is empty, the previous is step is not applied.\u003cbr\u003e \u003c/li\u003e \u003c/ul\u003e\u003cdiv\u003eThe order of evaluation is as described: first destination, then area. \u003c/div\u003e \u003c/div\u003e",
                          "id":  1006,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Entries in multiselection drop down list for originator are sorted",
                          "description":  null,
                          "id":  1008,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Depending on timings supervision filters in default workspace can cause supervision objects list to be empty",
                          "description":  null,
                          "id":  1010,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Supervisor is able to select agents active teams",
                          "description":  "\u003cdiv\u003eThis can be done using a right click in supervision agent list. \u003c/div\u003e\u003cdiv\u003eThe displayed menu includes \u0026quot;Team selection\u0027 if the supervisor has power right on the agent and if the key\u0026nbsp;allowSupTeamSelection is true in Http.config\u0027s agent section. \u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e \u003c/div\u003e",
                          "id":  1015,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Datagrid virtualization causes exceptions depending on timings or scroll visibility",
                          "description":  null,
                          "id":  994,
                          "type":  "Bug",
                          "state":  "Resolved"
                      }
                  ],
    "id":  1195,
    "version":  "3.3.1195"
}