{
    "date":  "2026-04-08T14:09:48.326204Z",
    "workItems":  [
                      {
                          "title":  "WebView2 updated to 1.0.3856.49",
                          "description":  null,
                          "id":  1151,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "The \"Answer/Reject\" dialog cannot be shown when another dialog is already open",
                          "description":  "\u003cdiv\u003eUnder these conditions, the application freezes until a timeout occurs. \u003c/div\u003e",
                          "id":  1145,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Incorrect WebView2 deployment can prevent client to start",
                          "description":  "\u003cdiv\u003eImproved exception handling added (with traces). \u003c/div\u003e",
                          "id":  1139,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "When agents listen to recorded conversations in history, the stop button is disabled",
                          "description":  "\u003cdiv\u003eThis happens when the media playback backend configuration is set to \u0026quot;MediaPlayer\u0026quot;. \u003c/div\u003e",
                          "id":  1135,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Content handler page is loaded only when the contact becomes active",
                          "description":  "\u003cdiv\u003eThis prevents JavaScript code from executing when a new contact is added. \u003c/div\u003e",
                          "id":  1131,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "Browser external can be used to notify an agent when their attention is required",
                          "description":  "\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003eThe requestAgentAction method is available on window.external. It accepts a single boolean parameter: \u003c/div\u003e\u003cdiv\u003e\u003cul\u003e\u003cli\u003etrue – requests the agent\u0027s attention (default theme highlights the contact in red in the contact panel) \u003c/div\u003e\u003cdiv\u003e\u003cul\u003e\u003cli\u003efalse – indicates the agent\u0027s attention is no longer required \u003c/li\u003e \u003c/ol\u003e \u003c/div\u003e\u003cdiv\u003eIf no parameter is provided, the system defaults to true. \u003c/div\u003e\u003cdiv\u003eNote: Requesting attention for an active contact has no effect. \u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e \u003c/div\u003e",
                          "id":  1132,
                          "type":  "User Story",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "A configuration entry allows specifying the transport protocol used by the softphone",
                          "description":  "\u003cdiv\u003e \u003c/div\u003e\u003cdiv\u003eThe agent section of Http.config can include the following entry: \u003c/div\u003e\u003cblockquote style=\"margin:0 0 0 40px;border:none;\"\u003e\u003cdiv\u003e\u0026lt;add key=\u0026quot;client_SoftPhoneTransportType\u0026quot; value=\u0026quot;xxx\u0026quot;/\u0026gt; \u003c/div\u003e\u003c/blockquote\u003e\u003cdiv\u003exxx can be one of the following values: \u003c/div\u003e\u003cdiv\u003e\u003cul\u003e\u003cli\u003eUDP \u003c/li\u003e\u003cli\u003eTCP \u003c/li\u003e\u003cli\u003eTLS \u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e\u003cdiv\u003eIf the key is not present or contains an invalid value, the system defaults to UDP. \u003c/div\u003e\u003cdiv\u003e\u003cdiv\u003e \u003c/div\u003e \u003c/div\u003e",
                          "id":  1123,
                          "type":  "User Story",
                          "state":  "Resolved"
                      }
                  ],
    "id":  1259,
    "version":  "3.3.1259"
}