{
    "date":  "2025-07-11T15:07:37.9114389Z",
    "workItems":  [
                      {
                          "title":  "Disabling ACD reactivation can prevent to ab available for distribution if no popup occurs",
                          "description":  "\u003cdiv\u003eACD agent reactivation is forced (ignoring disabled reactivation) when no popup is detected for agent. \u003c/div\u003e",
                          "id":  944,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "When upgrading, originators are searched in regular expression numbering plan entries",
                          "description":  null,
                          "id":  938,
                          "type":  "Bug",
                          "state":  "Resolved"
                      },
                      {
                          "title":  "If the agent is connected to the announcer when the queue becomes active, the queue resource is dropped—potentially leaving the customer without sound if the announcement is lengthy",
                          "description":  null,
                          "id":  936,
                          "type":  "Bug",
                          "state":  "Resolved"
                      }
                  ],
    "id":  1116,
    "version":  "3.3.1116"
}